Deferred call service

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  • Transparent tariffs.
  • Worry-free service.
  • Vehicles according to your needs.

Use of the word “Reservation.”

The use of the simplification “reservation” for the service of “call reservation with deferred activation” is intended for the sole purpose of SEO and indexing of the website on search engines.

As established by L. Jan. 15, 1992, no. 21, Law – state framework on non-scheduled transportation, the cab license holder cannot carry out activities with specific customers (thus on reservation).

To meet the need of users, the Cooperativa Tassisti Vicentini, as an economic entity, a different legal figure not subject to Law 21/92, offers a “deferred activation call” or “deferred activation call reservation” service, which customers in common parlance simplify to “reservation.”

Operation of the “deferred activation call reservation” service:

When requesting a “deferred activation call reservation,” the cooperative collects the user’s needs and stores them within its ride dispatch system, pre-entering a cab request.
The information collected is not provided to any cab license holder.

When the customer’s requested time t-x (requested time minus an advance of x minutes) is reached, the ride dispatching system enters the user’s request into the flow that handles requests from undifferentiated users, and in the case of a positive outcome (confirmed ride) the customer receives an instant SMS with confirmation containing initials and minutes of the arriving cab.

The cooperative only assigns “deferred activation call reservation” to cab license holders on duty at that specific time, no pre-assignment is made to cab license holders not on duty.

Deferred telephone call service, commonly known as “reservation,” is currently unavailable.
TaxiVicenza apologizes to regular users for the temporary suspension of this service. The decision was made to maintain the high standards of quality that TaxiVicenza is committed to.
Thank you for your understanding.